Recruitment FAQs

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Do we have to use you for recruitment if we want to use your EOR?

Nope, that is totally up to you.

Our Employer of Record service in South Africa is not reliant on you using us for the recruitment of staff.

Equally, we are more than happy to recruit for you if you have an entity in South Africa and will be employing the staff directly.

What is the usual interview process in South Africa?

There is no 'normal', but interviewing a remote worker is significantly different from interviewing a local worker. Whatever your process, consistency is key.

For our own staff, we run a three-stage interview process:

Competency and CV - assess their CV and their competencies for the role on a video call.
Assessment - at every level and for every role, we would recommend using some sort of assessment. Particularly with remote staff, it is imperative to understand the application of their experience and skills. We use post-first-interview tasks for skills such as finance, developers, or copywriters, or we have seen in-interview presentations for call centre or customer service staff.
Cultural fit - Irrespective of location, this person is going to be a part of your team, make them part of it from the get-go. We are huge advocates for the final interview, including plenty of assessments on cultural fit and understanding the person behind the screen.

How much does your recruitment service cost?

This will depend on a myriad of things, but when we agree on a price, that is what it will be. We run a strict no-surprises policy.

The best price we offered in the last 12 months is 10% of salary; we offered this as a flat fee to an established client into double figures of hiring with us and who also makes use of our Employer of Record services.

Our maximum fee in the last 12 months was 30% of salary; this client wanted us to hire a very senior member of staff as a once-off, wanted us to do all the interviews except the final interview and also process onboarding, but into their own business, which might we add, was done seamlessly.

Are you exclusive?

Yes. We only work on jobs that we have exclusivity for. This is because of our service commitment to you; we commit to providing the best service at a reasonable price, and that means dedicating our time to things that we will get paid on.

How do we know what salary range to offer in South Africa?

Lucky for you, we are experts in hiring South Africans and have various guides to salary ranges. Check out our calculator, which gives a rough idea of different roles and what to pay people. If this is a bit too rough for you, please feel free to get in touch with one of our team.

A top tip: In South Africa, the normal reference point is a monthly salary. E.g., in the UK, you might say that someone is on a £50k salary (i.e., annual), whereas in South Africa, someone on a ZAR50k salary would be referring to their monthly salary.

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