ThinkLocum

UK-Based Recruitment Agency.

Industry:

Recruitment

Services Provided:

Employer of Record Service, Recruitment, and International Support Services (Additional HR support & Office space)

Location of Staff:

Birmingham, UK HQ, EORs based in Cape Town, South Africa

Problem:

A prominent UK-based medical recruitment agency covering medical staff in the private healthcare sector and the NHS faced challenges in managing operational costs while maintaining high recruitment standards. The agency sought an effective strategy to scale its operations internationally without compromising service quality.

The back office of temp recruitment companies is notoriously detail oriented and repetitive but but expensive and tough to scale. The challenge was to build and sustain an international team that could function seamlessly with the head office in the UK, but with significantly reduced operational and overhead costs.

Solution:

There were very specific needs and requirements for the successful offshoring of their back office. This included finance professionals, administrators and candidate managers. We provide full-scale Recruitment and Employer of Record services to build and support their UK team. They now have a team of 6 in South Africa and are looking to grow.

Our services included:

Recruitment: In medical recruitment services, there are stringent skill requirements, so we have sourced and placed highly trained and experienced staff that fit well within the company’s culture. All of our recruits are nothing short of legends! All with high-standard university degrees and a few years of working experience under their belts.

Employer of Record: After recruiting the staff, they are onboarded, compliantly and then we provide payroll management, compliance with local employment regulations, and continuous HR assistance. All of which allows the recruiters in the UK to get on with the job at hand.

International Support Services: The ThinkLocum team use our hot-desking facilities on an ad-hoc basis in Cape Town, South Africa

Results

Cost Savings:
By hiring remote staff in South Africa, the average like-for-like cost saving for ThinkLocum is 47%.

Operational Efficiency:
There is a requirement for 24/7 support in the recruitment sector, and as such, they can cover this at a much lower cost than locally in the UK. In addition, they have been able to focus their UK staff on

Our clients think we're Legends too

"As a business owner, finding reliable recruitment services is crucial. The Legends Agency came through for me, providing quality candidates tailored to my company's needs. Their professionalism and dedication make them stand out in the field."

Harj Dadrah, MD

Medical recruitment business, UK

Finance team and a marketing team in SA

"We've been utilising The Legends Agency for over a year now, and their Employment of Record services have been exceptional. They handle everything seamlessly, making sure all legal aspects are taken care of efficiently. Highly recommended."

Dana Stewart, Head of HR

Tech business, USA

Sales Development reps in SA

"I've had the pleasure of working with Anthony and his team for our international support services, and I couldn't be happier with the level of assistance they've provided. From visa applications to compliance, they've been instrumental in our expansion efforts."

Tony Muller, MD

Construction-tech business, Germany

Software Developers in SA

"Impressed with the comprehensive solutions offered. Their expertise in Employment of Record services has been invaluable to our operations. It's refreshing to work with a team that truly understands the intricacies of South African employment laws."

Christian Crowson, MD

Finance brokerage, UK

Business Development reps and marketing team in SA

"Building our finance team was challenging. The Legends Agency found top talent, onboarded them, and even provided training. Their expertise helped us create a strong team that's impacting our financial goals."

Hein Traut, Senior Finance Manager

Effer Ventures, South Africa and UK

Full-stack marketing and finance teams

"I was tasked with finding a reliable EOR agency for our company's hiring needs. Their attention to detail and personalised approach made the recruitment process smooth and efficient. Definitely my go-to agency for future hires."