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We make hiring and managing Legends in South Africa a breeze

We provide recruitment and Employer of Record services to global businesses looking to build and manage a Legendary team of South African staff in a compliant and cost effective way.

Recruitment

We hire Legendary South African talent
Marketing
Call Centre & Business Development
Personal & Admin Assistants
Software Engineers
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Employer of Record

Remote workers, hired compliantly
Payroll
Employment Contracts and full compliance with local laws
HR support
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International Support Services

We make it as easy as possible
Office Space
Employment tribunal representation
IT hardware, setup and support
Assistance for self set-up
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First class education

Native english speaking

Great time zone

Cost effective

Recruitment

Want our Legends to find your Legends?

No problem.

With years and years of experience and a database to match, we take the pain away. We will; source, vet, and qualify the candidate, you will interview, we will make the offer, get references, sort out the documents and ensure compliance.

We source

You interview

We onboard

Chat with a recruitment Legend

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Hire and pay your South African staff legally and effortlessly

Recruitment: Hire and pay your South African staff legally and effortlessly

We're dedicated to providing tailored solutions for businesses seeking to hire and manage employees within South Africa's legal framework.

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FAQs and need to knows

Do we have to use you for recruitment if we want to use your EOR?

Nope, that is totally up to you.

Our Employer of Record service in South Africa is not reliant on you using us for the recruitment of staff.

Equally, we are more than happy to recruit for you if you have an entity in South Africa and will be employing the staff directly.

What is the usual interview process in South Africa?

There is no 'normal', but interviewing a remote worker is significantly different from interviewing a local worker. Whatever your process, consistency is key.

For our own staff, we run a three-stage interview process:

  1. Competency and CV - assess their CV and their competencies for the role on a video call.
  2. Assessment - at every level and for every role, we would recommend using some sort of assessment. Particularly with remote staff, it is imperative to understand the application of their experience and skills. We use post-first-interview tasks for skills such as finance, developers, or copywriters, or we have seen in-interview presentations for call centre or customer service staff.
  3. Cultural fit - Irrespective of location, this person is going to be a part of your team, make them part of it from the get-go. We are huge advocates for the final interview, including plenty of assessments on cultural fit and understanding the person behind the screen.

How much does your recruitment service cost?

This will depend on a myriad of things, but when we agree on a price, that is what it will be. We run a strict no-surprises policy.

The best price we offered in the last 12 months is 10% of salary; we offered this as a flat fee to an established client into double figures of hiring with us and who also make use of our Employer of Record services.

Our maximum fee in the last 12 months was 30% of salary; this client wanted us to hire a very senior member of staff as a once-off, wanted us to do all the interviews except the final interview and also process onboarding, but into their own business, which might we add, was done seamlessly.

Are you exclusive?

Yes. We only work on jobs that we have exclusivity for. This is because of our service commitment to you; we commit to providing the best service at a reasonable price, and that means dedicating our time to things that we will get paid on.

How do we know what salary range to offer in South Africa?

Lucky for you, we are experts in hiring South Africans and have various guides to salary ranges. Check out our calculator, which gives a rough idea of different roles and what to pay people. If this is a bit too rough for you, please feel free to get in touch with one of our team.

A top tip: In South Africa, the normal reference point is a monthly salary. E.g., in the UK, you might say that someone is on a £50k salary (i.e., annual), whereas in South Africa, someone on a ZAR50k salary would be referring to their monthly salary.

Employer of Record

As the Employer of Record (EOR) we hire employees in South Africa on behalf of our clients. 

It is a true partnership. Our clients are still in charge of the day-to-day meetings, management, objectives, performance, etc., while we manage the administration, employment compliance, and payroll.

We onboard & ensure compliance

You manage their day-to-day

We deal
with payroll & documents

Chat with an EOR Legend

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10 benefits of using an Employer of Record

10 benefits of using an Employer of Record

Why are South African Employer of Record services so beneficial to companies across the UK & Europe, Canada, the USA, Australia, New Zealand.

Read more

FAQs and need to knows

Who can use your EOR services?

The vast majority of businesses can use our Employer of Record service in South Africa. Naturally, we vet all our clients to ensure that we are working with the right calibre of client from an industry and credit perspective.

The most common use cases are:

  • You are a platform-based global 'EOR' service using us as their in-country partner
  • You are a business with a global and/or remote workforce, and have found a member of staff in South Africa and now need an EOR to ensure compliance
  • You are a business looking to hire cost-effective and talented staff in South Africa to fulfill a function that is costly in your home jurisdiction and this function doesnt have to be based there
  • You are looking to launch commercially in South Africa but want to test the waters before launching into a full in-country setup

What are the employer tax contributions in South Africa?

There are 3 employer contributions to pay;

  1. UIF - The Unemployment Insurance Fund (UIF) gives short-term relief to workers when they become unemployed or are unable to work because of maternity, adoption, parental leave, or illness. This contribution is, in the majority of cases, 1%
  2. SDL - The Skills Development Levy (SDL)  is a levy imposed to promote learning and development in South Africa and is driven by an employer's salary bill. The funds are to be used to develop and improve the skills of employees. This contribution is, in the majority of cases, 1%
  3. COIDA - The Compensation for Occupational Injuries and Diseases Act provides a system of no-fault compensation for employees injured or who contract diseases during the course of their employment. This contribution is hard to quantify as it is variable.

All in all, we make provision for c.3.5% in employer contributions.

There are optional additional employer costs, such as medical aid and pension, that are at the full discretion of the employer. We can add these on as part of packages; this certainly helps attract the best-caliber talent.

How much does your Employer of Record service cost?

In addition to the salary and benefits/variable compensation, we charge a fixed and clear amount to our clients. We run a strict no surprises policy, but this cost really is variable from client to client depending on requirements.

We tell clients to budget for 10% of the gross cost, with a minimum amount per staff member.

How do payroll payments work?

South African pay cycles are monthly, and payday falls on the 25th of the month (or the working day immediately after).

We will bill you a single amount from the UK in your local currency.

We get preferential FX rates and know how painful FX can be, but if you insist, we can bill you in South African Rand.

If it is GBP, we will take payment from you on payday by direct debit. If it is another currency, we will require payment to have hit our account by payday.

We have a per-payroll charge of £25, which covers the cost of our same-day transfers to staff in South Africa.

How do you deal with confidentiality, data security and IP?

South African policy is to encourage foreign business investment in the country. As such, they understand the requirement for robustness when it comes to data security, IP, and confidentiality. So do we.

  • Government - South Africa is heavily regulated from a data protection perspective via the Protection of Personal Information Act (often called the POPI Act or POPIA). This Act looks a lot like GDPR in the UK and is as robust as all data protection laws in the USA.
  • The Legends Agency - We work with our clients to ensure optimum data security, IP protection, and confidentiality. Our employment contracts and policies are aimed at aligning all staff in South Africa with our clients' data protection policies in their home country. We also have a full in-house IT support team that can work with our client IT support to ensure correct setup, correct IT protection, and the physical delivery, collection, and erasure of hardware. Our standard position is that one of our EOR staff is no more of a data risk than a member of staff in your HQ.

International Support Services

Employing staff in a foreign country is not simple.

We know that, and we are here to help. We have come up with a menu of international support services that we can offer to you and your staff in South Africa. We either have a dedicated internal team or we have built a roster of best-in-class partners to solve every issue that we and our clients have come across so far. 

Please try us!

You
have a problem

We have the solution

Happily ever after

Chat with a recruitment Legend


CONTACT NOW
Why using a remote worker in-country specialist is so beneficial

Why use a remote in-country specialist

Navigating the intricacies of hiring remote workers in a foreign country can be a daunting. However, with the assistance of an employer of record (EOR), the process becomes streamlined and efficient.

Read more

FAQs and need to knows

What can you help with and how much does it cost?

We have a menu of services ranging from IT support to industrial relations support, office space for your staff, and much, much more.  Each of these have a standard rate that we charge to all clients.

The pricing on these are fixed, which means they are both explicitly transparent and non-negotiable.

How do we get our staff to be in an office?

Lucky for you, we have access to a top of the range office space in Cape Town.

We host private offices and coworking spaces for our EOR clients at our office in Foreshore, Cape Town. The office has a premium setup with a huge amount of free amenities, is in a prime location, and crucially, has a world-class view. These setups are on our menu and have a clear and transparent pricing structure.

We also have access to an assortment of other private office spaces through our partners for longer-term and larger scale office requirements. Prices and commitments vary.

How do my staff get their IT?

We can source, set up, deliver, collect, and wipe your IT. Our IT team will liaise with your in-house IT team to ensure appropriate hardware, appropriate setup, and data protection for your requirements. The pricing for all these elements are totally transparent and fixed on the menu.

Alternatively, some of our clients give the staff member a budget and let them get on with it directly. It's totally up to you.

What HR support is free and what counts as additional?

Anything that is chargeable will be informed of and approved of prior to any work being undertaken. All part of the no surprises policy. As a general rule, if our HR team can do it ourselves from the comfort of our desks, it is all part of the service.

  • The day-to-day HR is all part of the EOR service. Employment contracts, document management, ad hoc general advice (please pick up the phone, we are not on the clock), monthly check-ins with all your staff, the documentation and process around anything performance-related (promotion/performance management, etc.), and anything considered 'normal course of business'.
  • 'Additional' will be anything beyond the normal course of business. The most common (99% of 'additional HR' service billing) is managing any employment tribunal process, be it arranging representation or attendance on your behalf at any employment tribunal, any meetings with employment representatives or unions on your behalf, and managing the process to a conclusion.

What if I need something that is not on your menu?

Get in touch immediately, we love a challenge.

Last year, we organised, amongst other items not on the menu; childcare for one of our clients' while she was in Cape Town with all the family and for one of our EOR staff to get a passport and British travel visa.

We make it as easy as possible for you

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Transparent
& clear pricing

We run a strict "no-surprises" policy. 

All your recruitment and Employer of Record pricing will be explicitly clear in your agreement. Our International Support Services are priced per our menu, which is public.

Focused on making your life easy

Our customer service is truly Legendary.

You will get a dedicated account manager, HR expert and finance contact. We will catch up with all your staff regularly and be able to give insights and relevant feedback.

Tailored to you

Bespoke agreements. We can be your dynamic one-stop shop for recruitment and employer of record services in South Africa, or pick and choose aspects of what we can do.

Fully digital

Seamless, digitalised and incredibly easy on-and-offboarding process. Self-bill with payments taken in your local currency (if GBP, taken automatically on payday).

Our specialisms

We will take on the task of finding any hires in South Africa.

However, there are 4 distinct specialisms of staff that our clients have found the most success with.

Marketing

"Marketing is a fully gloablised skillset, it really doesn't matter where they are based, so long as they are experts and get the job done"

  1. Global qualifications as a marketing standard (e.g., Google).
  2. Native English speakers with high access to and use of technology.
  3. Moderate freelance competition: 45% cost savings at junior level, decreasing to 35% at senior level vs. the UK & USA.

Call Centre & Business Development

"Highly motivated, clear speaking and super coachable...How very refreshing"

  1. Native English speakers.
  2. Multiple incumbent large players (e.g., British Airways, Santander, Amazon) where an excellent work ethic is instilled.
  3. Plentiful supply of high-quality but low-paid staff, 75% cost savings vs. the UK & 85% vs. the USA.

Virtual Assistants & Admin

"From struggling to get out of the weeds to now needing multiple assistants. An absolute game changer"

  1. Native English speakers.
  2. Culturally aligned in terms of expectations, and there are local jobs with similar expectations.
  3. Main competition from and at a similar cost to the Philippines: plentiful staff supply, c.65% cost savings vs. the UK & USA.

Software Engineers

"I have had devs in Ukraine and the Philippines. My SA devs are by far and away the easiest to communicate with"

  1. Global skillset that is readily testable in the interview process.
  2. High-innovation ecosystem, incumbent large global tech players.
  3. Global competition but plentiful supply of highly quality staff, c.40% cost savings vs. the UK & c.60% vs. the USA.

An equally qualified and experienced South African member of staff will cost around 50% of their equivalent in London

10 benefits of using an Employer of Record

10 benefits of using an Employer of Record

Why are South African Employer of Record services so beneficial to companies across the UK & Europe, Canada, the USA, Australia, New Zealand.

Read more

Still have unanswered questions?

ALL FAQS

Past and present client case studies

All case studies
6 tips for hiring staff in South Africa

6 tips for hiring staff in South Africa

Hiring the right staff is crucial for the success of any business, and this holds particularly true in South Africa, a country with its own unique socio-economic landscape and labor laws.

Read more
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